Zorvi Inc. (“Zorvi”, “we”, “us”, “our”) operates the Zorvi platform at zorvi.ai. This Privacy Policy explains how we collect, use, share, and protect information when you use our service.
1. Information We Collect
We collect information you provide directly to us, such as:
Account information (name, email address, password)
Company information (business name, role, industry)
Content you create, upload, or schedule through our platform
Communications with us (support requests, feedback)
Payment information (processed by our payment providers; we do not store full card details)
We also collect information automatically when you use our service, including usage data, device and browser information, IP address, and approximate location.
2. Information from Connected Social Platforms
When you connect a third-party social account to Zorvi — including Facebook Pages, Instagram Business accounts, LinkedIn pages, or X (Twitter) accounts — you grant Zorvi access to certain data via that platform's API.
Facebook and Instagram (Meta Platform Data)
When you connect a Facebook Page or Instagram Business account, we access the following data via Meta's Graph API:
Account metadata: Page name, profile picture, Page ID, and connected Instagram Business account information
Publishing permissions: ability to publish content you create and approve in Zorvi to your connected accounts
Post engagement insights: reach, impressions, likes, comments, and other performance metrics for posts you publish through Zorvi
Comments on your posts so you can view and respond to them from within Zorvi
We use this Platform Data exclusively to display your connected accounts in your Zorvi dashboard, publish content you have created and approved, show performance analytics, and enable comment management within Zorvi.We do not sell or share Meta Platform Data with third parties, do not use it for advertising targeting, do not use it to train AI models, and do not share data across different Zorvi clients. Each client only sees data for their own connected accounts.
LinkedIn
When you connect a LinkedIn page or account, we access the following data via LinkedIn's Marketing Developer Platform API:
Account metadata: page name, profile picture, account ID, and the pages you manage
Publishing permissions: ability to post content you create and approve in Zorvi
Post engagement metrics: impressions, clicks, reactions, and comments to display in your analytics dashboard
X (Twitter)
When you connect an X (Twitter) account, we access the following data via the X API v2:
Account metadata: handle, profile picture, and account ID
Publishing permissions: ability to post content you create and approve in Zorvi
Post engagement metrics: impressions, likes, replies, and reposts to display in your analytics dashboard
Applies to All Connected Platforms
The protections described above for Meta Platform Data apply equally to data we receive from LinkedIn, X, and any other connected platform. We do not sell or share connected platform data with third parties, do not use it for advertising targeting, do not use it to train AI models, and do not share data across different Zorvi clients. Each client only sees data for their own connected accounts.You can disconnect any social account from Zorvi at any time from your account settings, which immediately revokes our access. You can also request full data deletion at any time — see Section 7.
3. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services
Process transactions and send related information
Publish content you have created and approved to your connected social accounts on the schedule you specify
Show analytics and insights about your content performance
Send technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Detect and prevent fraud, abuse, and security incidents
4. AI and Content Processing
When you use our AI content generation features (drafting, suggestions, audio, video), we process your input data through AI providers including OpenAI, ElevenLabs, and HeyGen to generate the requested output. We do not use your content or Platform Data to train AI models. AI-generated content is always presented for your review and approval before it is published anywhere.
5. Information Sharing
We do not sell your personal information. We share information only in these circumstances:
With your consent: when you explicitly authorize sharing
With service providers: cloud infrastructure (Microsoft Azure), AI processing (OpenAI, ElevenLabs, HeyGen), payment processing, and analytics providers, who process data on our behalf under confidentiality obligations
For legal compliance: when required by law, regulation, or legal request
To protect rights: to protect our rights, property, or safety, or that of our users
Business transfers: in connection with a merger, acquisition, or sale of assets, with prior notice to you
6. Data Security
We implement industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews.
7. Data Retention and Deletion
We retain your personal information for as long as your account is active or as needed to provide our services.To request deletion of your data, email us at privacy@zorvi.ai with your account email. We will delete your account data and revoke access to connected social accounts within 30 days. Some information may be retained longer where required by law (for example, financial records for tax compliance).For Meta-specific data deletion (Facebook and Instagram), see our Data Deletion Instructions at zorvi.ai/data-deletion.
8. Your Rights
Depending on your location, you have the right to:
Access and receive a copy of your personal information
Rectify inaccurate personal information
Request deletion of your personal information
Object to or restrict processing of your personal information
Data portability
Withdraw consent at any time
To exercise these rights, email privacy@zorvi.ai.
9. Cookies and Tracking
We use cookies and similar technologies to operate our service, remember your preferences, and analyze usage. You can control cookies through your browser settings; disabling cookies may affect functionality.
10. Children's Privacy
Our service is not intended for individuals under 18. We do not knowingly collect personal information from anyone under 18.
11. International Data Transfers
Zorvi is headquartered in the United States. If you access our service from outside the US, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy at zorvi.ai/privacy and updating the “Last updated” date. For significant changes, we will provide notice via email or through the service.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at privacy@zorvi.ai.
Zorvi | AI Content Generator for Blogs & Social Media